Complaint & Privacy Policy

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Privacy Policy

Nature of Information Collected

Flagler College collects personal information such as names, mailing addresses, email addresses, phone numbers, and mobile phone numbers for the purpose of updating alumni and donor records.

Methods of Information Collection

We gather information through mail, text messages, email, phone calls, and online forms.

Use of Collected Information

Collected information is used to:

  • Inform alumni and donors about fundraising opportunities
  • Send reminders for Giving Days and other philanthropic initiatives
  • Provide updates about college events
  • Distribute follow-up surveys to gather feedback on past alumni activities

Data Sharing Policy

Flagler College will not sell, rent, or otherwise share your personal data, including mobile phone numbers, with third parties for promotional or marketing purposes. We may share your information only in the following limited circumstances:

  • Service Providers – With trusted partners who assist in college operations, such as communication platforms, event management, or payment processing.
  • Legal Authorities – When required by law, court order, or to protect the legal rights, safety, or security of our community.

Mobile Opt-In Sharing

Mobile opt-ins are excluded from third-party sharing for marketing purposes.

Unsubscribe / Opt-Out Process

If at any time you wish to stop receiving text messages from us, you may opt out by replying STOP to any message. For additional assistance, you may reply HELP or contact us directly at giving@flagler.edu or (904) 819-6384.

Terms and Conditions

Organization Name

Flagler College

Types of Messages

By providing your cell phone number, you agree to receive SMS and MMS messages from Flagler College. This campaign will be used to engage Flagler College alumni, donors, and supporters through personalized messages. We will use it to:

  • Share fundraising opportunities (including donation solicitations)
  • Send reminders for our Giving Days and other philanthropic initiatives
  • Provide updates about college events
  • Distribute follow-up surveys to gather feedback on past alumni activities
  • Our goal is to build stronger relationships with our Flagler community and encourage continued support for students and programs.

Message Frequency

Varies based on campaign activity and engagement.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier.

STOP & HELP Information

Reply STOP to opt out of receiving text messages.

Reply HELP for help or more information.

Privacy Policy URL

https://www.flagler.edu/privacy-policy

Complaint Resolution

If you have concerns about our communications, data practices, or believe you have received unwanted messages after opting out, please contact:

Email: giving@flagler.edu 

Phone: (904) 819-6384

Mail: 74 King Street, Saint Augustine, FL 32084

We will review all complaints promptly and take appropriate action to address and resolve the matter.