Student Accounts FAQs
Here are the forms of payment accepted by Flagler College*:
- Online payment via E-check using your bank account information with no added fee OR any Major Credit Card (2.75% added convenience fee)
- Mailed checks: Payable to Flagler College, 74 King Street, St. Augustine, FL 32084
- Check or Cash—Payable on campus at the Student Account’s office located at 20 Valencia Street (to the left of Lewis Hall)
*NOTE: Students/Parents who are enrolled in the Online Payment Plan and are NOT enrolled in “Auto Pay”, are urged to make their payments online ONLY by choosing the “MPPAY PLAN Payment” --first option on the Shopping Cart.Back To Top
In order for anyone other than yourself to receive email notifications regarding your student account, we urge you to create an Authorized Payer login by following the continuing steps below after logging into your online payment site:
- My Account, under PAYERS click “Send Payer Invitation” and fill in the contact information
- The “Authorized Payer” is then required to respond to the email within 24 hours to create their password.
Only you, the student, can reset their password by returning to the online My Account section on the payment site and Click on the “pencil” to edit next to the person’s name. Click “Resen Payer Invitation”. CASHNet will resend the email to respond to within 24 hours, allowing the Authorized Payer to reset their password.Back To Top
Yes, once enrolled, the first step to allow our Student Account’s office to bill your Prepaid Plan is to complete and return the Transfer Form directly to Florida Prepaid as indicated on the form. For further details and Plan Type Pay Rates, refer to Flagler Prepaid College Plan - Flagler College. With the receipt of that authorization in place (can take up to 4 weeks from Florida Prepaid), based on the plan or plans you have, the preliminary Florida Prepaid credit will appear on your first statement.
At any time that you wish to use more than the “Restricted” 15 credit hours in any given semester, you are required to email firstname.lastname@example.org and can resubmit the Transfer Form to Prepaid indicating “Unrestricted” in order for us to bill for additional fund credits.Back To Top
No, however, if for any reason a credit appears on a student’s account (i.e. overpayment, financial aid) following the last day to drop/add classes and all funding is posted, a refund will be processed to the student’s eRefund preference selection. Excess funds will not be held in your student account for future semesters. It is important to monitor your online “Activity Details” to look for a credit on your account that may be eligible for a refund.Back To Top
Yes, to help you manage your tuition payments, Flagler College offers convenient online payment plans. You can use a payment plan to pay all or part of your tuition, and avoid the high interest rates that normally come with a traditional loan. Enrollment for the 5-month payment plan is required each semester during fall and spring only through the online payment site. Fall Installment Plan begins July 15—ends, November 15; Spring Installment Plan begins December 15-ends, April 15.Back To Top
Dated Account Statements are published and viewable at your online payment site under “Statements”. Note, however, that they are dated to reflect only activity through the date of each statement. All current ongoing activity is viewable at your online payment site as well by clicking “Activity Details”.
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The two holds placed applied by Student Accounts are as follows:
Student Account Hold: Any student with a remaining balance is not permitted to register, change their current schedule, receive transcripts or their diploma until that balance is satisfied in full.
Transcript Hold—Warning: Current students with a remaining balance of $999 or less after each semester, or those enrolled in the payment plan are not permitted transcripts until your balance is paid in full. A Transcript Hold however, is just a warning and will allow a student to register and change classes for an ongoing semester within an academic year.Back To Top
As a new incoming student or returning boarding student, the deposit is required to fulfill your housing contract as well as attendance at Flagler College for one full academic year. If a student attends classes and remains at Flagler College through the last day of drop/add in the Spring semester of that year, the paid deposit is credited to the student’s Spring semester. If a student withdraws or leaves for any reason prior the last day of drop/add when attending the Spring semester of that year, that deposit is forfeited.Back To Top
First year students attending Flagler College are required to have the Unlimited Meal Plan for one full academic year. Returning boarding students, can select any one of the three offered plans through Student Affairs when contracting their Housing agreement. Any changes to the plan selected after the cut-off date will not be accepted. Changes prior to that date require an email request to student affairs.Back To Top
Student’s 18 years and older are Flagler College customers. Students have the opportunity to complete a FERPA form giving the College permission to speak with certain individuals regarding their student information.Back To Top
Students should refer to the Flagler.edu Home page 1098-T information in order to sign up for Electronic 1098-T tax form access.
Student’s whose grants and scholarships exceed the tuition and tuition related charges in each tax year are NOT eligible to receive a 1098-T.
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All St. Augustine Campus Domestic Undergraduate students taking 12 or more credit hours are automatically enrolled in the insurance plan at registration unless proof of comparable coverage is furnished through our waiver process. All St. Augustine Campus International Students, regardless of credit hours are required to purchase this plan on a mandatory basis.
NOTE: All Part-time students and one semester international exchange students, are NOT eligible and cannot enroll in this plan.
If my hard waiver is approved, the health insurance charge will be removed from your Student Account within 2-3 business days of receiving the confirmation email.Back To Top
Yes, you are required to submit and receive confirmation each academic year to Flagler College’s contracted Health Insurance Company. FOLLOW YOUR FLAGLER.EDU FIRST RISK ADVISOR EMAIL INSTRUCTIONS TO WAIVE BY THE DEADLINE DATE. New incoming students are also required to provide Flagler College’s Health Services with any required health records and insurance information.
If you do not waive the insurance by the deadline date, you are enrolled in the health insurance offered by Flagler and the fee cannot be removed.Back To Top
If you have excess aid funds, you may use it in the Flagler College Campus Store (“the bookstore”). Aid may be used on course materials, including books, supplies, computers & accessories. The Student Accounts Office will notify the bookstore of your eligible aid, for you to use in-store or online. The charge for your books is then placed on your student account after the Add/Drop Date. Questions about this process may be sent to email@example.com.Back To Top
The Campus Store is now open to purchase your books for the spring semester. You will be able to purchase your books in-store or online. If you are planning to use financial aid, you can purchase your books online at any time. The Bookstore will open for in-store financial aid use from December 21, 2020, through January 22, 2021.Back To Top
The Flagler Cares Grant will provide $500 per semester to our incoming first-year and transfer students for the 2020/21 academic year. The $1,000 grant is to be used at the Flagler College Campus Store for required course materials and supplies. To be eligible for this grant, the enrollment deposit had to be made by May 1, 2020. Similar to the financial aid process, your book grant will be uploaded to the bookstore by the Student Accounts Office. If you use your Cares Grant to purchase online, you will need to bring your schedule to the bookstore to verify pick-up.Back To Top
The Campus Store will offer a full refund up to the Add/Drop date. The Bookstore must receive your returned books in new or like-new condition. This ONLY applies to books, not supplies or computers. The Add/Drop deadline for Spring ‘21 is January 19, 2021.Back To Top
With everything you need in one place, shopping at the campus store means less time spent searching. We guarantee that you have the right course materials because we integrated your course registration directly with the faculty course material selection. The Campus Store offers significant cost savings with an extensive offering of new, used, and digital textbooks, a robust textbook rental program, and a price match program. Use your available financial aid to purchase in the bookstore, and reduce out of pocket expenses! The Campus Store is a one-stop-shop: it also offers an enhanced assortment of Flagler College gear, including apparel, gifts, school supplies, technology, and more, with the flexibility to shop both in-store and online.Back To Top