Student Handbook

Introduction

The Student Handbook provides all enrolled students with information regarding students' rights and responsibilities as members of the College community.

It is the student's responsibility to become familiar with and adhere to all academic and College policies, procedures, and deadlines that are included in the Student Handbook and other sources, including, but not limited to, the College catalog. It is also the student's responsibility to:

  • Be proactive in researching all available services and resources and ask questions of our 24/7 Lewis the Lion Chatbot.
  • Utilize information made available via MyFlagler, the College website, Saints Connect, and the College Catalog.
  • Regularly check Flagler e-mail, Canvas, and the MyFlagler portal for new information. E-mail is Flagler's official communication method.
  • Regularly visit academic support to obtain pertinent academic information and curricular guidance.
  • Know and understand degree requirements and work with your academic advisor to ensure progression toward degree completion. 
  • Take initiative to participate fully in required scholastic duties set forth in each course syllabus.
  • Know and satisfy all financial obligations.
  • Provide and maintain current and accurate personal information and records.
  • Embrace and exhibit Flagler College’s Mission and Core Values.
  • Be aware of personal safety and security policies on campus here in the Student Handbook, Residence Life Policies, and the Student Code of Conduct and other policies posted within campus documents and our website.

The College has the right to change policies and procedures at any time as necessary. While reasonable effort will be made to publicize such changes, a student is encouraged to seek current information from appropriate offices, because responsibility for complying with all applicable requirements ultimately rests with the student.

Flagler College Mission

Flagler College offers an exceptional education through a challenging, inclusive, and supportive academic community integrated with the thriving culture and history of this unique place, St. Augustine. We foster intellectual, social, and personal transformation in our students. We prepare them for a diverse world that will always need discerning individuals, responsible citizens, and visionary leaders. The College is committed to the preservation of the former Hotel Ponce de Leon and other historic structures that grace its campus.

Flagler College

Learning in pursuit of a life well-lived.

Core Values

At Flagler College, we strive for excellence by living our core values in service of our College’s mission:

Transformative Learning

We are committed to educating the whole person. As a community of inquiry, we value freedom of expression and the bond between teacher and student. We embrace a personalized education that is designed to transform lives and instill a passion for lifelong learning.

Respectful and Inclusive Community

We foster a sense of respect and appreciation for the dignity of all individuals. We cultivate an inclusive and diverse community that encourages civil and productive dialogue across differences.

Citizenship with Integrity

We believe that ethical citizenship should be exemplified on campus and in the community. We set high expectations for honesty, integrity, and individual responsibility. We are deeply committed to building a community of trust.

Thoughtful Stewardship

We are dedicated to stewardship: to the care of each other, to the preservation of our historical buildings and natural resources, to the responsible management of our financial resources and gifts, and to the celebration of the remarkable heritage of St. Augustine with its vibrant cultures and history.

Academic Calendar

The Flagler Academic Calendar provides pertinent information such as class start and end dates, registration periods, when grades will be posted, and commencement times and locations. To view these dates, times, and more, the Flagler Academic Calendar is the right place to go.

Accreditation Overview

Flagler College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate and master’s degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Flagler College.  The purpose for publishing the Commission on College's address and contact numbers is to enable interested constituents (1) to learn about the accreditation status of the Flagler College and (2) to file a complaint for alleged non-compliance with a standard or requirement.

Please note that normal inquiries about the Flagler College, such as admissions requirements, financial aid, educational programs, and the like should be addressed directly to us and not to the Commission on Colleges office. For information specific to Flagler College, please contact: Admissions via email at admissions@flagler.edu or by calling 1-800-304-4208.

For more information regarding the accreditation please refer to the Flagler College Accreditation webpage.

Alcohol and Other Drugs Policy and Programming

The purpose of the Alcohol and Illegal Drugs policy is to educate the College community regarding the harmful effects associated with the use of alcohol, other drugs and other addictive substances while identifying education and prevention programs offered to students, faculty and staff regarding these matters. This policy and the principles embodied therein provide the basis for all regulations as prescribed in the College Catalog, the Student Handbook, the Student Code of Conduct, the Faculty Manual, the Staff Personnel Handbook, the Annual Security and Fire Safety Report and other college publications.   

Identified below are resources available to those in our community that require assistance in addressing substance abuse and associated behaviors. 

Alcohol and Other Drugs Prevention Resources

Financial Aid

Flagler College acknowledges that financing a college education represents a major investment. While the College believes the primary responsibility in this endeavor rests with the student, we understand that many students cannot afford to pay the entire cost of college tuition. The College conducts a comprehensive financial aid program to assist students in meeting the costs they cannot pay. The primary purposes of the program are to make sure that students are aware of the availability of financial aid and to provide students with the opportunity to apply for that aid. Detailed information is available in the Flagler College Catalog and on the Flagler College website at Financial Aid.   The office is located in Hanke Hall at 63 Cordova Street. Hours are 8:00 am to 5:00 pm EST, Monday through Friday. The telephone number is (904) 819-6225. Mail should be addressed to:

Financial Aid Office, Flagler College
74 King St., St. Augustine, FL 32084

or emailed to: financialaid@flagler.edu.

Flagler College Catalog

The Flagler College Catalog is published each year and includes information on admissions, scholarships and other financial aid, student life, academic programs and course offerings.

Important Phone Numbers

There are various units within the College that may be able to help you address questions.

Faculty & Staff Directory

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. Schools covered by the Clery Act are required to publish an Annual Security Report (ASR), disclosing their campus' security policies and crime statistics for the previous three years. The Annual Security Report is located on the Safety and Security webpage, in addition to containing information regarding campus safety policies and crime statistics, this document includes helpful safety and security resources found on campus and in the community, information regarding use and access to the campus, and timely warnings when crimes occur. A paper copy is available on request made to the Security Office. The College also has various Campus Security Authorities (CSA) who are designated to report crimes when brought to their attention. A list of the CSA's can be found with the Annual Security Report (ASR).

OMNILERT

The College makes available to all students, staff, and faculty Omnilert text and email notifications of severe weather and other emergency notifications about potentially life-threatening situations and incidents, and timely warnings about Clery Act reportable crimes occurring on campus that pose an immediate or ongoing threat to the campus.  All students and staff are automatically enrolled to receive Omnilert notifications, and are encouraged to download the Omnilert app on their phones to utilize features such as Tip Reporting and the Panic Alert.

Notice of Non-Discrimination

Flagler College is committed to diversity, inclusion and pursuit of a higher education with adherence to high ethical standards. It is the policy of Flagler College not to discriminate in admission, treatment, or access to, or employment in, its programs or activities on the basis of race, color, gender, religion, national origin, age, disability, marital status, familial status, sexual orientation, gender identity or expression, or any other protected characteristic.

The Non-Discrimination and Equal Access Policy can be found here: Notice of Non-Discrimination

For inquiries regarding non-discrimination: 

Dr. Jess Kobryn
Senior Director of Institutional Equity, Title IX Coordinator, 504 Coordinator
JKobryn@flagler.edu
(904) 826-8553 

Reporting a Crime or Concern

The College has several mechanisms available to report a crime or infraction. For Emergencies, please contact the Saint Augustine Police Department (SAPD) by dialing "9-911" from any telephone on campus or 911 from your cellphone. When reporting emergencies please be prepared to:

  • Briefly state the emergency or the nature of your call
  • Clearly identify yourself
  • Provide your location
  • If applicable, provide a description of any suspect(s)

To report a non-emergency crime, students, faculty, and staff may contact Flagler Security by phone: (904) 819-6200 or dial 0 from an on-campus landline.  Crimes or concerns can be reported to Security in person at the Ponce Security Office 24/7 or at the Abare Commons Office M-F, 7:00 AM – 3:00 PM. 

To report a violation of the Student Code of Conduct, students, faculty, and staff may fill out a Student Conduct Referral Form. 

Student Complaints and Appeals

When appropriate, students are encouraged to resolve problems or conflicts through informal means with their instructors, program directors, or department heads before they initiate a formal complaint. If the matter cannot be resolved by informal means, students may submit written complaints in accordance with the following procedures. These procedures are intended to ensure that written student complaints are addressed in a timely manner, that patterns of similar complaints may be readily discerned, and that appropriate actions are taken to address complaints. 

Written Student Complaint Procedures

In the event a student cannot resolve a complaint with the College, the student has the right to file a complaint with the Florida Department of Education. The procedure for filing a complaint can be found at the following website.

FLDOE - Concerns and Complaints

A student also has the right to file a complaint with the College’s regional accrediting body, the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). The procedure for filing a complaint can be found at the following website.

Complaints Against SACSCOC or its Accredited Institutions (PDF)

Title IX/Sexual Harassment Policy

Flagler College is committed to providing an inclusive and welcoming educational and working environment for everyone — an environment in which sex or gender discrimination is not tolerated. Sexual harassment encompasses all forms of sex-based discrimination that may deny or limit an individual’s ability to participate in or benefit from College programs or activities. Specific examples can include but are not limited to: sexual harassment, sexual assault, gender discrimination, dating violence, domestic violence, stalking, sexual exploitation, and sexual intimidation. Sexual harassment and retaliation are prohibited. 

For the full Sexual Harassment Policy, to report an incident of sexual harassment, and for more information about Title IX, please visit Title-IX. If you have any questions about Title IX, contact the Title IX Coordinator at titleix@flagler.edu. 

Academic Policies

Consent to Academic Policies, Regulations and Procedures: Students are responsible to know and abide by all academic policies, regulations and procedures as set forth in the Academic Catalog. Students are also expected to be aware of specific course requirements, as set forth in the course syllabus distributed at the beginning of each term. Inasmuch as important is periodically distributed by campus email, including communications from the faculty and administrators, students are required to check their Flagler College email regularly and to respond to written requests in a timely manner, see the College Catalog, and also see Academic Information.