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Courses for Military Spouses

Certified Electronic Health Records Career Prep Professional


Course Code: MSM122

HOURS: 410



COST: $3,610.00




This course prepares the student to take the following certificaton exam(s):

  • American Medical Certification Association (AMCA) Electronic Health Record Certification OR
  • National Healthcareer Association (NHA) Electronic Health Record Specialist (CEHRS)


  • American Medical Certification Association (AMCA) Medical Administrative Assistant Certification (MAAC)
  • National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA)​

The price of the course INCLUDES the price of TWO certification exams.


Course Overview:

It is so important for students entering the workforce to be well prepared for the challenges found there. For those students hoping for a career in health care, it is imperative that they have an understanding of electronic health records and how those records impact patient care and reimbursement. This course will provide provide the instructional tools needed to facilitate student learning of the electronic health record process. Administrative, clinical, and billing applications are discussed, as well as real-world situations that the students will encounter in the workforce. 

Students will:

  • Explore the history and current use of patient health records, their importance to individuals’ health, and their contribution to the healthcare system.
  • Describe the medical assistant’s role in promoting electronic health records.
  • Discuss the legal meaning of privacy.
  • Become familiar with patients’ rights under HIPAA, and explore how they affect the EHR.
  • Discuss the necessity of respectful communication among providers, staff, and patients when answering the telephone, sending email, messaging, faxing, and scheduling appointments.
  • Discuss the role of the front office in maintaining the waiting room.
  • Describe the benefits of documentation in the electronic health record (EHR).
  • Discuss the role of the patient, the provider, and the third-party payer in the medical reimbursement process.
  • Discuss the concept of medical necessity and indicate how it affects third-party reimbursement.
  • Define and explain the Personal Health Record (PHR) and patient portals.


Course Outline:

Certified Electronic Health Records Specialist Career Prep Curriculum:
Lesson 1: Introduction to Electronic Health Records

This lesson will explore the history and current use of patient health records, their importance to individuals' health, and their contribution to the healthcare system including documents in medical records, the electronic health record, advantages and disadvantages to using electronic health records.

Lesson 2: Overview of SimChart for the Medical Office

This lesson will review when medical practices go digital and getting comfortable with electronic health records software.

Lesson 3: Privacy, Confidentiality, and Security

This lesson will review in detail the Health Insurance Portability and Accountability Act (HIPAA); the major features of HIPPA including security safeguards and patients' rights under HIPPA; along with how patients can protect their health information.

Lesson 4: Administrative Use of the Electronic Health Record Patient Letter

This lesson will cover the role of the front office assistant, communication in the Medical Office, Incident reports, and managing electronic health records.

Lesson 5: Clinical Use of the Electronic Health Record

This lesson will review the documentation practices in electronic health records while incorporating clinical documentation in the patient record.

Lesson 6: Using the Electronic Health Record for Reimbursement

This lesson will review the healthcare reimbursement process, revenue cycles, coding systems, and potential fraud and abuse cases.

Lesson 7: The Personal Health Record and Patient Portals

This lesson will cover personal health records, what information is included as compared to the medical record, innovative features of personal health records and how to maintain the personal health record using patient portals.

Medical Administrative Assistant Career Prep Curriculum:
Lesson 1: Introduction to Medical Assisting

Lesson One, Introduction to Medical Assisting will introduce medical assisting, the history of medicine, corresponding job descriptions, healthcare facilities, processional behaviors in the workplace, and therapeutic communication.  Patient education will be covered in depth due to the critical interactions between healthcare professional and the patient.  Medical law and ethics will round out the introduction lesson covering both classifications of the law, medical liability, and making reputable, ethical medical decisions.

Lesson 2: Ambulatory Care Administration

Lesson Two, Ambulatory Care Administration, will cover the administration of ambulatory care  which includes technology and written communication, telephone techniques, scheduling appointments, patient processing, daily healthcare office operations, types of health records, key information and ownership of health records, and a light introduction to the principles of pharmacology.

Lesson 3: Coding and Medical Billing Procedures

Lesson Three, Coding and Medical Billing Procedures, reviews the basics of diagnostics, coding and billing including including the history medical coding, guidelines, the basics of procedural coding, key steps in the medical billing process, and the introduction and organization of the CPT Manual (Current Procedural Terminology).  Basics of health insurance will also be covered which includes the purpose, contracts with patients, and benefits.

Lesson 4: Medical Office Administrative Functions

Lesson Four, Medical Office Administrative Functions, details the administrative functions of patient accounts, collections, banking services and procedures, including practice management.  Supervision, Human Resource Management, and Medical Practice Marketing will also be covered which includes running a successful medical office, marketing needs of a healthcare facility, and the providing high quality customer service.

Lesson 5: Assisting with Medical Specialties

Lesson Five, Assisting with Medical Specialties, details safety in the healthcare facility including dealing with hazardous waste, emergency preparedness, assisting with medical emergencies, and general rules and procedures for dealing with said emergencies. 

Lesson 6: Career Development

Lesson Six, Career Development, covers the basics of career management including developing career objectives, finding a job, developing a resume, creating a cover letter, completing online job profiles and applications, and interview tips and techniques.

All necessary materials are included.


System Requirements:

Internet Connectivity Requirements:

  • Cable and DSL internet connections are recommended for the best experience.

Hardware Requirements:

  • CPU: 1 GHz or higher
  • RAM: 2 GB or higher
  • Resolution: 1280 x 720 or higher
  • Speakers / Headphones
  • Microphone (Webinar / Live Online sessions)

Operating System Requirements:

  • Microsoft Windows 7 or 10 (Home, Pro)
  • Mac OSX 10 or higher.
  • Latest Chrome OS
  • Latest Linux Distributions

NOTE: While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

 Web Browser Requirements:

  • Latest Google Chrome is recommended for the best experience.
  • Latest Mozilla FireFox
  • Latest Microsoft Edge
  • Latest Apple Safari

Basic Software Requirements (These are recommendations of software to use):

  • Office suite software (Microsoft Office, OpenOffice, or LibreOffice)
  • PDF reader program (Adobe Reader, FoxIt)
  • Courses may require other software that is denoted in the above course outline.

** The course outlines displayed on this website are subject to change at any time without prior notice. **


If you would like to discuss your options with someone from Adult and Continuing Education, please call (904) 826-8643 or email:



Flagler College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award Bachelor of Arts, Bachelor of Fine Arts, and Master of Arts degrees.  Non-degree, non-credit training and development programs are not accredited by SACS Commission on Colleges, and the accreditation of Flagler College does not extend to or include these programs or its students.  Flagler College does not accept course work from these programs for credit toward any award.