Research, Professional and Creative Activity
Co-authored a book in 2012 with retired US Airways pilot, Capt. Peter DeNucci, titled ‘Creating the Just and Safe Culture in Patient Centered Care: Keeping Patients Satisfied and Employees Engaged’ •
Boquet, A.J., Cohen, T.N., Cabrera, J.S., Litzinger, T.L., Captain, K.A., Fabian, M. A., Miles, S.G., & Shappell, S.A. (2016). Using broken windows theory as the backdrop for a proactive approach to threat identification in healthcare. Journal of Patient Safety. Advance online publication. doi: 10.1097/PTS.0000000000000328 •
Cohen, T.N., Cabrera, J.S., Litzinger, T.L., Captain, K.A., Fabian, M.A., Miles, S.G., Reeves, S.T., Shappell, S.A., & Boquet, A.J. (2017). Proactive safety management in trauma care: Applying the human factors analysis and classification system (HFACS). Journal for Healthcare Quality, 40(2), 89-96.
- Ph.D. in Human Factors at Embry-Riddle Aeronautical University, 2017
- M.S. in Human Factors at Embry-Riddle Aeronautical University, 2006
- B.A. in Psychology at Flagler College, 1991
Area of Research:
Dr. Litzinger’s doctoral research attempted to better understand process inefficiencies in a Level II trauma center through the identification and classification of flow disruptions threatening optimal delivery of trauma care. Data-driven interventions were systematically introduced to address the most detrimental disruptions. Her current research focuses on the application of human factors principles in healthcare including teamwork, communication, training, organizational culture, and usability of devices and systems. A future research direction includes helping to create accessible web content for visually and hearing impaired internet users.
Dr. Litzinger has published in peer-reviewed academic journals such as the Journal of Patient Safety and Journal for Healthcare Quality and has presented at national industry conferences including the International Symposium on Human Factors and Ergonomics in Health Care, the American Psychological Association (APA), and the International Conference on Applied Human Factors and Ergonomics (AHFE). At Flagler College, Dr. Litzinger is excited about the unique opportunity to expose young psychology majors interested in the field of Human Factors, Industrial/Organizational, Experimental, and Forensic Psychology, especially those students aiming to move beyond traditional psychology.
Teaching and Related Service
- Introduction to Psychology
- Behavior Modification
- Forensic Psychology
- Human Factors
- Industrial/Organizational Psychology
- Psychological Testing
- Psychology of Personality
- Senior Seminar in Applied Psychology
- Member of the Human Factors and Ergonomics Society (HFES) National Chapter, the American Psychological Association (APA), and the Southeastern Psychological Association (SEPA)
- Founding member of the HexagonUX-Daytona Beach Chapter, a community of women in user experience (UX)
- Member of the Board of Directors for Hands for Hope, an innovative local organization designed to employ, educate, and empower women who are homeless or at risk of homelessness
Thompson Hall Room 36