Skip Navigation
 

Phone Basics

Email to a Friend
Share on Facebook Share on MySpace Tweet This Flagler College Channel at YouTube
Bookmark and Share

Phone Basics

Forwarding Your Phone

To forward your phone, pick up the phone, wait for the dial tone, and dial the following codes to forward or unforward your phone as needed:

Press *2 - Forward your calls to an extension or external number

For extensions, just dial the extension. A few beeps will confirm that your calls are forwarded.
For external numbers, dial 9, then the number. A few beeps will confirm that your calls are forwarded.

Press #2 - Unforward your calls from an extension or external number
Press *3 - Forward your calls to your voicemail box
Press #3 - Unforward your calls from your voicemail box

Voice Mail

To dial into voice mail internally, dial 360.
To dial into voice mail externally, dial 904-819-6360.

Checking Voice Mail Messages for Another Extension

  1. Dial into the voice mail system.
  2. Press *, then #.
  3. Enter the extension of the mailbox for which you would like to check the voice mail messages.

Changing Your Voice Mail Password

  1. Dial into the voice mail system.
  2. Select option 5. (If you listen to the menu options, option 5 is not one of the options that you will be given.  It is a hidden option, but you can still select it.)
  3. Select option 4.
  4. The system will prompt you to enter a password.  Passwords can be between 4 and 16 digits long.  IT IS EXTREMELY IMPORTANT THAT YOU CHANGE YOUR PASSWORD FROM THE DEFAULT.  IF YOU DO NOT, IT WILL BE POSSIBLE FOR OTHERS TO ACCESS YOUR VOICE MAIL MESSAGES. If you do not know your default voicemail password, call Technology Services at extension 293.

Setting Up Your Voice Mail Greeting

  1. Dial into the voice mail system.
  2. Select option 3.
  3. Follow the prompts.  If you do not record a greeting, the automatic system greeting will be used: the caller will hear the system voice say "Your call is being answered by Audix.  [YOUR NAME] is not available.  To leave a message, wait for the tone."

Recording Your Name for Voice Mail

  1. Dial into the voice mail system.
  2. Select option 5. (If you listen to the menu options, option 5 is not one of the options that you will be given.  It is a hidden option, but you can still select it.)
  3. Select option 5 again.
  4. The system will prompt you to record your name.  If you do not record your name, the system will speak your name.

Locating an Extension (If your phones has a digital screen)

  1. Press the "Menu" button on your phone, located beneath the digital screen.
  2. Press the button above "Menu," with the word "Dir" appearing above it on the digital screen.
  3. Enter the first 3 digits of the last name of the person you wish to reach.
  4. Make note of the extension number that appears.
  5. Press the "Exit" button to the right of the "Menu" button.
  6. Dial the extension you noted.

Locating an Extension (If your phones does not have a digital screen)

  1. Dial into the voice mail system.
  2. (Skip this step and go to step 2 if dialling externally.) If dialling internally, press *, then #. Then, press * again.
  3. Press *.
  4. Enter the first 3 digits of the last name of the person you wish to reach, then press #.
  5. Follow the voice prompts to choose the correct person and you will be transferred to them.

 

Long Distance Calls

To call long distance numbers, you need to set up a long distance access code.
To set up your long distance code, please contact Doris Adams at extension 378.