Housekeeping and Maintenance FAQs

To submit a maintenance request, log in to SchoolDude. Fill in the required information. Submit your online form. 

You may also view the Requester Guide for step-by-step instructions.

There is a tab labeled My Requests on the same screen where you submitted your request. Click on that tab, and you’ll see the status and action notes that provide specific information.

Send an email to godell@flagler.edu with the work request number in the subject line and what needs to be changed and/or canceled in the body. 

You will receive a reply to the email, and you can also check your My Requests tab.

It depends on the time of day that your request is submitted. If it is submitted after 3 p.m., it will likely be processed the next day.

Every laundry machine has a toll-free number and a website, along with a unit number identifying the specific location and type of machine. 

You may call the toll-free number (available 24/7) or place the service request online. You'll report the unit number with a brief description of the problem.  Students can also notify their resident advisors (RA) so they may place the service request.

Learn more about Laundry 101

Call Security at 904-819-6200 and explain the issue. Common examples include door lock and plumbing issues. Please also submit a work request so it can be documented and followed up on if necessary.

You may take your waste baskets to the stations throughout the residence halls. These are emptied by the Custodial staff.

Submit an online maintenance request for Housekeeping. When selecting “location”, please use a room number closest to that area, then write a description in the text field.

During the academic year, students are responsible for cleaning their own room. If you have a spill, repair or cleaning request, please submit a work request for immediate attention. During the summer, the Housekeeping department is responsible for cleaning the rooms.

If you see a need, please submit a work request and attach a photo when possible. Everyone working together to keep the Facilities Department informed will help maintain a clean campus.

If you have any pest control concerns on campus, please submit a maintenance request. Once your request is received, we will start the pest control scheduling process. Here is that schedule:

• Pests such as termites are treated on Tuesday after receiving a work order. 
• Pests such as ants, spiders, and roaches are treated on Friday after receiving the work order.

Please note: Termites are detected by small piles of sawdust or tiny pellets that look like wood.  Please do not remove the evidence, as it will help the technician find the source.