Business Etiquette Resources

Books

At Ease Professionally by Klinkenberg, Hilka  HF5389 .K58 1992  
Business Class : Etiquette Essentials for Success at Work by Whitmore, Jacqueline  HF5389 .W46 2005
Chinese Business Etiquette by Seligman, Scott D.  DS779.23 .S45 1999 
Diversity Consciousness by Bucher, Richard D.  HF5549.5.M5 B83 2004 
Do’s and Taboos Around the World for Women in Business by Axtell, Roger E.  G156.5B86 D67 1997  
Doing Business in Mexico by Gordon, Gus  HG5162 .G72 2002
Doing Business with Japan by Nishiyama, Kazuo  HF5389.3.J3 N57 2000    
Global Business Etiquette by Martin, Jeanette S.   HF5389 .M375 2006     
Guide to Business Etiquette by Cook, Roy A.  HF5389 .C655 2005    
International Business Etiquette by Sabbath, Ann Marie   HF5389.3.L3 S22 2000
Mind Your Manners by Mole, John  HD70.E8 M653 2003   
Rules of the Game by Leaptrott, Nan  HF5389 .L43 1996      
South America : a Fearless Guide to International Communication and Behavior by Bosrock, Mary Murray   F2211 .B67 1997 

Websites

Business Netiquette International

Business Netiquette International is "the web's prime 'Netiquette' site for business etiquette, keeping international business in mind. This means company to company e-mail, not personal messages between business colleagues."

Executive Planet

Executive Planet "provides valuable tips on business etiquette, customs and protocol for doing business worldwide. Our guides are co-authored by experts in international business etiquette, who are available to answer your questions on the discussion board."

Getting Through Customs

Getting Through Customs Articles Library provides a wide range of articles for the international business traveler on managing cultural differences and doing business while respecting the customs of other nations. Articles Library provides a wide range of articles for the international business traveler on managing cultural differences and doing business while respecting the customs of other nations.

International Business Center

International Business Center is a "not-for-profit organization supporting global business." Included is a list of links on business etiquette for a number of different countries.

International Business Etiquette and Manners

International Business Etiquette and Manners is focused on teaching business workers how "etiquette, manners, and cross cultural, or intercultural communication have become critical elements required for all international and global business executives, managers, and employees."

Inter-American Understanding

Inter-American Understanding is "a web site dedicated to helping North Americans and Latin Americans work more successfully together."

Kwintessential

Kwintessential helps "our prestigious clients get business results through giving them an understanding of the ins and outs of the target cultures they travel to for business."

Quintessential Careers

Quintessential Careers is a place "where job-seekers can find useful job-hunting etiquette tools and resources."

The Protocol School of Palm Beach

The Protocol School of Palm Beach is the website of Jacqueline Whitmore, "one of America's renowned etiquette experts. As the author of Business Class: Etiquette Essentials for Success at Work and the founder of The Protocol School of Palm Beach, she has helped thousands of executives identify and avoid common etiquette pitfalls and has helped them polish their interpersonal skills and communication talents to negotiate more successfully."

Manners that Sell

Homepage of Lydia Ramsey, business etiquette speaker and trainer, and the founder of Manners That Sell, a firm offering keynotes, seminars and workshops to corporations, professional associations, government agencies and colleges and universities. Website contains lots of free resources.