Web Support

Departments > Web Office > Support Forms

Web Support FAQs:

Q: If I have a request, how long will it take to get resolved?

A: Request times can vary depending on the type of request. For example, the normal resolution time for web site content updates is 5 to 7 business days. You will receive a confirmation from the Web Office acknowledging your request. We'll also let you know which technician will be handling your request.

Q: I want a Facebook page for my department. Do I need to contact the Web Office for that?

A: Yes, all departments must contact the Web Office before creating a presence on any social media platform (e.g., Facebook, Twitter, YouTube, etc.). You can request a social media presence using the Social Media Proposal/Briefing support page.

Q: How can I get an event listing added to Flagler's main web site?

A: Fill out the Content Updates support form. We'll help get you started in the right direction.

Need help?

We're here to help. Please select one of the following areas you need help with:

Content Updates

Need text, images, or videos added to an existing Flagler College website? Need information in Flager College's web directory updated? Need to modify files on Flagler College's Public Folders?

Content Updates

MyFlagler Technical Support

Having problems with the MyFlagler website?

MyFlagler Technical Support

Social Media

Facebook, Twitter, YouTube, Picasa, Flickr, you name it we can help with your Social Media needs.

Social Media

New Website Creation

Want your department's page on the Internet? We can provide you with the necessary information to get your department launched on the Internet.

New Website Creation

External Support

Get help with 3rd party Content Management Software such as WordPress.

External Website Support

Contact Us

Location: 3rd Floor of the Proctor Library (44 Sevilla Street, St. Augustine, FL 32084)
Hours: 8 to 5 Monday through Friday
Phone: (904) 826-8636
Fax: (904) 826-3224
Email: web@flagler.edu

Director

William Jackson
Phone: (904) 819-6310
Email: wjackson@flagler.edu

Interactive Marketing and New Media Specialist

Jamil Branch
Phone: (904) 819-6325
Email: jbranch@flagler.edu

Web Technical Manager

Mike Horn
Phone: (904) 819-6304
Email: mhorn@flagler.edu